QR codes and mobile intent links

These days, customers are using mobile apps more and more to pay both online and in-store. Some alternative payment methods offer mechanisms for customers to easily transition from online or offline ordering to their mobile payment app to streamline the payment experience. Two common mechanisms offered are:

QR codes

A QR code is a machine readable code that when scanned transmits an encoded URL or other information to the scanner device. For online payments, it is commonly used to:

  • open a website on a mobile device; or
  • transmit payment information to a mobile application on a mobile device

Here is an example of a QR code:

In most payment use cases, how it works is:

  1. customer places their order with the merchant
  2. customer selects to pay via mobile application
  3. customer opens the relevant app for the payment method
  4. customer initiates scanning the code
  5. customer completes authentication and authorization
  6. payment is processed
  7. customer is returned to the merchant

Here's an example from Payconiq:

Mobile intent links

A mobile intent link is a link that launches the associated mobile application when executed on a mobile or tablet device that has the application installed. This streamlines the payment process as it saves the customer the time and effort of having to navigate to the mobile application themselves to launch it.
In most use cases, how it works is:

  1. customer places their order with the merchant
  2. customer selects to pay via mobile application
  3. the relevant mobile application is automatically launched
  4. customer completes authentication and authorization
  5. payment is processed
  6. customer is returned to the merchant

Which method should be used when?

QR codes are intended for completing payment using the mobile application on a different device.

Typically this is when a customer is ordering on a desktop or tablet device and wants to complete payment using the mobile application on their mobile phone.

Mobile intent links are intended for completing payment using the mobile application on the same device.

This is when a customer is ordering on their mobile device and wants to complete payment using the mobile application on the same device. Usually this is a mobile phone but when the application is compatible with tablet devices, it can also be the case that it is a tablet device.

Supported payment methods

Checkout has the following support for mobile redirection:

Payment Method

QR supported

Mobile intent link supported

Bancontact

🗹 Yes

🗹 Yes

iDEAL

🗵 No

🗵 No

Updated 4 months ago


What's next

Learn about the mobile app redirection options in Checkout

Bancontact QR and Bancontact Link

QR codes and mobile intent links


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